SureStay Plus Hotel by Best Western Reno Airport

While this is an older property that may look dated, the location next to the airport is fantastic (one can actually walk along a sidewalk directly from the terminal, across a crosswalk, into the hotel property - safe and easy to do). The room was comfortable. I noted that the bathroom and shower were updated. My room looked out towards the west side, and was very quiet. When I accidentally left an item behind, the staff, especially Yenmy, was very helpful in locating the item and shipping back to me. That kind of friendly service makes all the difference. I would stay here again.

Very comfortable and clean. The cleaning and security staff were very nice

Staff was very accommodating and helpful. I required help with bags and oxygen equipment and they were very happy to help. The bed was very comfortable.

We have stayed here before on our drives between WA and AZ and would like to stay again. The lobby staff is welcoming. The room was spacious and quiet with a comfortable bed, mini-fridge, microwave, coffee maker. Arrival from the south is a bit tricky but our GPS was up for the challenge and we had no problem. Departure the next morning to the north was a breeze because the freeway entrance is right there. The restaurant (15% off coupon) was just right for our 8:00 pm dinner. Our small dog settled in well and we noticed a couple of dogs with their caregivers walking in the hall; all were well-behaved. At registration we noticed that although SureStay advertises itself as “pet friendly,” the only pets accepted are dogs. We departed early the next morning so didn’t check the restaurant for breakfast. Very nice stay. Thank you.

The room was clean and comfortable. The hotel is located very near to the airport, in a good location. The staff was very helpful. We were in town for a wedding, but it was also Hot August Nights. We felt the price was reasonable. We were pleased.